 | | Courtesy Is Awesome
| Posted by Alucard on Wednesday, February 03 @ 21:28:27 EST (228 reads)
Anonymous writes "Unlike many horror stories most Courtesy Clerks bitch about, I love my job. I think I got lucky with my store, because I'm sure it could be a lot worse. So I'm pretty new at Albertsons, 3 months, passed my 60-day probation period (which means I go from a white polo to a blue polo, that's it) with flying colors. Being new and over 18, they have me closing a lot, which isn't even that bad, the latest closing shift ends at 10, and when I start my closing job, checkers don't call for bagging. I spruce up the employee bathrooms, clean the breakroom, and organize the bottle room and I'm done. Piece of cake, but I do a good job, and my store is really nice and new, the only Albertsons I would want to work at. Frequently, the GM managers will ask if I want to stay and do grocery for a few more hours, to help me make more money.
"
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why do they blame me for their stupidity?
| Posted by Alucard on Tuesday, February 02 @ 23:10:19 EST (216 reads)
Anonymous writes "I work for 7-eleven. The company treats us fairly well but some of the customers need a rock thrown at their head. My favorite is when their card won't work at the gas pump and the come in angry. "Whats wrong with your gas pumps?" or "Whats wrong with my card?" Nothing is wrong with the pumps and I'm not your bank so how would I know why your card won't work? Then ask them what pump # they are at, 9 times outta 10 they will not know. After a rousing game of guess the pump number, ask how much gas they want to pay for. This will always get you an exasperated look like you're the stupid one which is always followed by "I don't know. I was gonna fill it up." Ask them about how many gallons and they are totally befuddled. How much did you spend last time you filled it up? Now you are just a smart ass. Usually they will leave for another store at this point and are gonna call your boss because you obviously don't know how to do your job and are rude."
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This story had to be shared
| Posted by Ramokk on Sunday, January 31 @ 15:01:45 EST (453 reads)
observation writes "I don't understand how this lady even got this into her head!!
So I am a cashier at a target, well Super Target. Only some days, other days I work in my department, electronics. But this day I was on a lane. A lady comes through and is emptying her cart onto the belt. I scan only a few things when some frozen shrimp come through. I had never seen them before and I commented on their taste versus the hefty price of 7.49$. She informed me that she had not tried them but they were on sale for two for 10$. So I changed the price to 5.00$ each. At target we have the 20$ rule that if its within 20$ no need to get a manager involved and waste time. I informed her of the price correction and she said, "Oh then since your scanner rang it up wrong that means I get one free."
Now I chuckle to myself because people do this kind of joking all
the time.
After she has placed all her items on the belt she
proceeds to the area in front of me where she can wait to pay. Then she
says "Aren't you gonna turn your light on and get a manager?"
"Why?" I
ask
"Because of the shrimp, honey."
"
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Former boss is refusing to give me a reference
| Posted by Alucard on Monday, January 25 @ 23:10:58 EST (431 reads)
Anonymous writes "I just got let go from CVS 3 weeks ago as a cashier due to my lack of customer service skills quote on quote. I feel they are up to no good by bad mouthing me but I have no proof. I have had 2 interviews but were turned down by both after the interview process. My former boss is refusing to answer questions about former employees. I had a friend of mine call CVS and talk to my former boss, pretending that they were looking to hire me and they wanted some information about me. My ex boss refused to give any information saying that he doesn't give out information about former employees. Instead put this person on hold forever so he can find corporate's phone number to give to the friend of mine."
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Dollar General Makes You Jump Through Hoops
| Posted by Alucard on Monday, January 25 @ 00:25:35 EST (408 reads)
sweetietweet writes "I have been with DG for almost 6 months as a 3rd key. I have come to realize that there are a lot of things that this company does that make zero sense (or possibly it's just my DM or RM...I'd be interested to know what other DG regions do).
For instance, we are required to fill out paperwork that shows each cashiers over/short (this is the only one that makes good sense), their total number or transactions on a shift, the average basket of those transactions, the average number of seconds in between items in a transaction and the amount of voids. If a cashier rings up more than 50 customers and their average basket is 50 cents or more lower than the store's average basket they get highlighted and circled. If this happens on 50% or more of their shifts they get written up. We have a lady that works for us that only works once or twice a week. Usually a night shift where the sales are lower, she's gotten written up a bunch of times.
"
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Being a Retail Worker AND Consumer
| Posted by Alucard on Thursday, January 21 @ 22:24:41 EST (428 reads)
Anonymous writes "I have been working in retail since I decided to go back to school in 2008. The store I work for places the highest importance on customer service, which pretty much means giving the customer whatever they want. This was hard at first, because I didn't want to give the discounts and fake happy face to the angry customers. But as I realized that it wasn't my money - and lost sleep over situations I wished I'd handled differently - my job made me happier. I now take this customer service thing VERY seriously and, as I give it to all of my own customers, expect it in return when I am on the other side of the register.
I have been going to my community college for almost 10 years now. I have never been a fan of the bookstore - the employees are never happy to be there, don't even try to care about students, and have NEVER asked me if I needed help or if they could help me locate or recommend something."
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I'm back....
| Posted by Alucard on Tuesday, January 19 @ 23:46:40 EST (192 reads)
LPHardcore writes "I'm back.
For those of you who may or may not remember, I'm the LP side of retail sucks lol.
I took a sabbatical to deal with some personal issues that came up suddenly but I'm back.
Bright side is...I got fired from Gap. I know some people wonder why I call that a bright side of anything, but getting fired from Gap meant I got picked up by Nordstrom.
And, let me tell you, there's a world of difference. These guys seem to actually CARE about their employees. I've been there a month and already grabbed 3 internals, 7 externals, and my regional LP manager and Investigations director really want to meet me and talk future.
So I found it to be a bright side.
Least at Nordstrom they won't fire you for hurting a customer's feelings."
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Over Qualified
| Posted by Alucard on Monday, January 18 @ 21:49:10 EST (468 reads)
Anonymous writes "I was just wondering how many people out there presently working in retail are extraordinarily overqualified. I have a master degree, other sales associates in my store have MBA's, law degrees, etc. I am presently earning less than I paid my maid. I am grateful to be employed and have a paycheck - be it a laughable one, I find it exceedingly depressing, demoralzing and crushing. I was wondering how many others share the same sentiments and experience. "
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