 | | The irony of the christian bookstore...
| Posted by Alucard on Thursday, March 04 @ 23:51:27 EST (258 reads)
Anonymous writes "Alright, so i work at a Christian based book and teacher supply store. And i find the antics that go on here to be very ironic...if not disturbing.
I'll tell you about the manager. He is a self-important ass who cares only about money. He will regularly yell at employee's in front of the customers. Once he made this poor girl cry, and then refused to let her be excused to the restroom to clean up before dealing with customers. Here's my favorit story to tell though: One slow weekday, there were no customers and i decided to "zone". This is what managment calls it when you are straightening up the store in between customers, etc. I had only been with the company for a few months, but the disorginized state of the "teacher's supply" section always bothered me. I spent the majority of my day cleaning/organizing that area. I was so proud of how perfect it looked. At the end of the day, my manager calls me to his office, and informes me that I shouldn't have don't that because all it does is create "unnesisary added work"...what the hell?? It's not like i was ignoring customers or anything...there weren't any! And it's not as if there was anything else for me to do. To this day i don't understand his logic, and the next day when i asked the assistant manager what exactly the problem was, he said to "just calm down...he get's that way sometimes, you didn't do anything wrong." And actually thanked me for doing it.
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Disenchanted retail slaves' tales of woe...
| Posted by Alucard on Thursday, February 25 @ 22:17:33 EST (411 reads)
Anonymous writes "I’ve been working in retail since I was 18. I’m 24 now and am really regretting letting it go on for so long. I hate it. I mean seriously, I HATE IT! It sucks. Customers are insufferable arse holes, head office is ran by brown nosing pricks who look down their noses at the people who actually generate the income for the company. This isn’t just what I’ve experienced from my current company, its what I’ve noticed going on at every single company I’ve worked for and it truly is soul destroying.
Now, my current job isn’t the worst I’ve ever had. I’ve been working here for nearly 3 years and I’m currently an assistant store manager (having stepped down from my managerial role due to stress). The money isn’t great, but it is better than most other retail jobs I’ve had or seen advertised. The money I make, which is just enough to live on, doesn’t offer me much chance to indulge and certainly doesn’t warrant the amount of rubbish I have to endure at the hands of self righteous customers and idiotic company policies.
I don’t really want to get too in depth about how much the company sucks, as obviously only I, or my fellow employees can relate. But I’ll give you a little background. I was working a sales job when I was 20/21 and truly hated it. The targets were impossible and the stress unrelenting. I actually longed to be back on a shop floor and not have to pressure sell to ensure I got my pay check. So, I began looking for vacancies and found a add for a full time sales assistant for a video game retailer. I began working there as a stop gap to give me time to figure out what I REALLY wanted to do with my life. Now, 3 years later, after accepting various pointless promotions (more hours, no real pay increase, more hassle), I’ve became so jaded and hateful towards the company, the customers and a huge proportion of my colleagues. Because of this I decided to share with you my…
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Consciously Exploiting & Scamming The Stores- Why Am I So Angry At Them??
| Posted by Alucard on Tuesday, February 23 @ 22:52:38 EST (307 reads)
dadasgirl writes "Ok I get it- there will always be customers whose main objective is to "stick it to the stores" any way they can - be it via shoplifting or trying to take advantage of sale prices & return policies.
Example: Customers who INSIST on returning merch Waaaaay beyond the return date, customers who take a ONE TIME USE ONLY coupon & try to use it 20+ times., customers who shop during a promotion & then want a price adjustment when they see the same item reduced 3 WEEKS LATER....
mind you rules of dos/donts are posted EVERYWHERE - still these customers show no shame in trying to "get over"....
I'm talking about the wonderful world of clothing retail - & I dont know WHY their antics upset me so...its not my MONEY, or my store - I'm just the lowly employee they asked to endure the never ending crap from the public....
BUT - my venting has a purpose - I work at a retail clothing chain geared towards "middle America" I'm wondering do these shenannigans happen at the finer retail stores too?I know times are tough but these kinds of customers are truly 3 degrees from being grifters.....
Also - my hubby says I get angry because these customers are getting away with bending rules that I NEVER could get away with...does anybody else feel my pain...I mean principles are all but lost...and yes I know its not my money or store but I cant believe the audacity of these people....
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Best Buy Sucks
| Posted by Ramokk on Monday, February 22 @ 07:59:12 EST (387 reads)
Anonymous writes "I work at Best Buy, have for 6 months. I previously worked at Home Depot and Radio Shack, so I know retail, but nothing beats the suckiness of this job. I work in computers, and I am probably the most knowledgeable computer associate in our store. But I have to deal with people--customers and managers--all day long who treat me like an idiot.
One day I had this douche come into the department and ask me for a printer card. "You know, one of those cards you put into a printer." Befuddled, I asked if he meant an SD card or another camera card for the printer card readers. Angrily, he asked me if I even knew what a printer was. I shot him a death glare and informed him that yes, I do indeed know what a printer is, and that he's the one not making any sense. We went round and round about what he needed for about ten minutes, when it dawned on me that he was talking about a PCI parallel card for old parallel printers. The best part? His printer was USB.
I have had people ask me for an "internet USB," and then get angry when I ask for clarification (air card? USB wireless adapter?).
I have had customers insist that they are buying the $329 Acer laptop in the ad this week for playing Aion, no matter how many times I tell them this is a bad idea.
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NO we DON'T have a public restroom!!!!
| Posted by Alucard on Friday, February 19 @ 00:26:15 EST (163 reads)
Anonymous writes "What the hell is with customers demanding to use our bathrooms even after we tell them we DON'T have a freakin public restroom!! Go to the damn bathroom BEFORE you go shopping, don't take it out on us poor retail slaves because you are too stupid!
I love it when they say there is a law requiring that we let them! Love it even more when I tell them "said" law states only when the person has a medical condition and they MUST have valid doctors note on them stating such!
Customers suck!"
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Bonus Trade-In Item
| Posted by Alucard on Thursday, February 18 @ 00:06:21 EST (353 reads)
Anonymous writes "I used to work at an EB Games store. One day this couple walked in the door with a stack of games to trade. We have to check each case to ensure the game is inside and that the manual is there. They seemed nice enough and were waiting patiently for me to finish checking the games. I opened the last case, and to my horror there was a used condom staring back at me. I stared dumbfounded at it while my manager and the customer pieced it all together. The customer lunged for it and shoved it in his pocket while his girlfriend turned a number of red shades and hid in the corner. At this point I was over the initial shock, and was trying not to laugh at the poor guy. My manager had already disappeared into the back and you could hear his laughter through the wall. I was biting my lip and covering my mouth with my hands while the customer tried to converse with me about upcoming games. I almost touched his filthy condom and he was trying to talk games with me. WTF? How does that even happen? I don't really want to know... but really?
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What...?!
| Posted by Alucard on Friday, February 12 @ 00:08:12 EST (681 reads)
Anonymous writes "I work at a Books-A-Million in Metro - Atlanta. i just got the job almost three weeks ago, so I'm fairly new. You'd think the fact that I work in a book store, the customers would nice and more respectful, right? Wrong! the other day i had a guy come in, and right away you know something is up. Regardless to what feeling I had about him, I greeted him and asked if I could help him find anything. " No!", he says to me. I then said " Okay, feel free to ask for my assistance if you run in to any problems." That's not rude, right? I kid you not he stares at me for what feel like two minutes, then stomps off like I just groped him or something. After that I paid it no attention, I figured he had a bad day or something and was taking it out on anyone who got in his way. No big deal. About twenty minutes go by and he comes up to the front registers to pay. He gets to my register and tosses his book at me, which is something I hate for customers to do, I'm not a dog! But I kept my cool. It's part of my job to push our discount card's regardless to whether I feel like it or not, so I ask if he would be interested in purchasing one. His response was, " No! I have no intention on coming back to this store, you have the worst customer service!" I told him I was sorry that it wasn't my intention to offend him, and if I had in anyway done just that, I was very sorry. He then throws his credit card on the counter for me to swipe, the problem with that was the pin pad is on the other side of the register for the customer to swipe. When I informed him of this he seemed pissed beyond belief, his entire face was red. When I finished his transaction and told him to a wonderful day. He turned quickly and stormed out of the store.
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How to get out of retail?
| Posted by Alucard on Wednesday, February 10 @ 23:20:17 EST (520 reads)
Demetris writes "This is more of a question than anything, but I've been working in retail since I was sixteen years old, I'm twenty-three now. I don't want to keep doing this at thirty. I pretty much live pay check to pay check. Nothing is dependable in retail. If sales aren't doing so well, then you won't get any hours, you don't know which customer is going to freak the hell out and get you fired, you don't know which one of you co-workers is after your job, or if you managers are truly plotting against you for what ever reason and they want you gone. That happend to me last year. i worked at Hot Topic for two years as a 3rd key and they let me go because my car broke down and I had no way to get to work that morning. After two years my manager let me go because of that?! I'm tired of not being able to have anything, because I have enough money to pay rent and thats it.
I have no college experience but I'm a hard worker and every office or warehouse job I apply for won't give my the time of day. I really frustrated with this. Then my aunt thinks it's so easy to find a job in this economy. She thinks I want to be stuck in retail and she's constantly nagging me about it but. All can do is apply for jobs and do the interview that all I can do!
Does anyone have any tips on how to get out retail? "
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